Rent is due on the 1st day of each month. It is important to note that rent payments are considered late if not received by the end of the 5th day of the month.
We don’t deal with Landlords that refuse to repair their houses. Every Landlord we manage for agrees to provide their home at a standard of condition that we feel you deserve. You can see our “Rent-ready guidelines” here.
When something breaks, we fix it pronto. If it’s an emergency, we’re on the case straight away, but normally we attend to Maintenance Requests within 24-48 hours after approval from your Landlord.
Free from drama, that is... Of course, you have to pay your rent on time. That’s the deal you make with the Landlord, just like their part of the deal is to make sure you’re living well.
Every Resident gets their own online account. Your secure account is convenient and easy to access, and provides useful features and information to maximize your rental experience.
The best way to pay your rent is to pay online. We don’t accept cash, checks, or Money Orders. Paying online assists you with paying on time and is the most secure, accurate and efficient payment method. Simply login to your tenant portal and follow the prompts to make a single payment or set up recurring payments each month to ensure your rent will always be paid on time by the due date. We’re happy to help you set this up.
There are two ways to request maintenance or repairs.
Some of our rental homes allow pets, usually determined by Landlord preference. If you have a pet, please ask about our pet policy. We welcome pets in rental homes that allow pets, however, we must ensure tenants are responsible pet owners and respect other residents in the area. Both Landlords and Tenants should be up-to-date on city ordinances controlling pet ownership and management. The following list of pet ordinances is not exhaustive, but it does cover the main questions pet owners and landlords are likely to have.
Pet Restrictions
Each rental home may have unique restrictions for pets depending upon type, number, and size of the pet. In addition, City pet ordinances limit the number of pets per pet owner, with exceptions to newborn pet litters. Most rental properties do not allow certain breeds of dogs including Dobermans, Rottweilers, Chows, and Pitbulls because property liability insurance policies will not cover injury caused by these breeds. Residents who have pets are asked to maintain their own liability insurance in regards to their pets
General Rules and Regulations
Normally, you must register your dog or cat with the city within a certain timeframe of acquisition, and the license tag must always be attached to your pet. Most pet licenses need to be renewed periodically. Most city ordinances require a pet to be kept on a leash at any time the pet is off its owner’s residence, except when in officially designated off-leash city property. Dogs and cats in heat must be kept in a secure enclosure, preventing their exposure to any free-roaming males. If your dog bites a person or another animal, city pet ordinances usually require you to notify the police or an animal control officer immediately, and not leave the scene until an officer has authorized you to do so. Always assist the victim as needed and give your contact information to the victim. City pet ordinances also usually require you to control your dog’s barking at all times, both day and night, and the police have the power to impound your dog if it is barking incessantly and you can’t be reached. Whether by law or not, tenants should always clean up after their pets as a courtesy to others and the surrounding property.
As a resident of a rental home managed by MyKC.rentals, we want you to treat the home as if it were your own and be respectful of your neighbors. Taking good care of the property also leads to a faster return of your deposit when you move out. Your lease outlines your full responsibilities however, below are some general responsibilities:
Landlords are responsible for the following:
Our goal is to maintain positive relationships with both our property owners and tenants, and ensure you are satisfied. If you are pleased with our service, please email us and offer to post a positive review or provide a testimonial for future marketing use. Likewise, when you decide to move, buy a home or car, or get a new job, MyKC.rentals will support you by offering a payment history and providing you a letter of recommendation provided you have paid your rent on time and have taken care of the property.
Moving out can be a busy and sometimes stressful time. .You must give proper (30 days) notice prior to vacating the property, and we will conduct a move-out inspection only after all of your personal property has been removed and the property is fully cleaned. We consider you still living at the property until you return the keys (and garage door remote if applicable) to our office. You will not be allowed to re-enter the home after all keys have been turned into the office. To assist us in making refunds to you promptly, we ask that you review the security deposit section of the Residential Lease Agreement that you signed when you moved in. This will clarify the refund procedure and explain any additional charges which you may incur. The better the condition of the property when you leave, the faster the deposit can be returned to you, to the forwarding address you provide. If you vacate the property prior to the end of the lease term you will still be responsible for paying the rent for the remainder of the lease however, we will do our best to try and lease the property.
As a highly professional and knowledgeable property management company, our top priority is delivering exceptional resident services, setting new standards for quality and satisfaction.
To ensure that your rental unit is in excellent condition, we exclusively work with professional and reliable vendors, including painters, handymen, plumbers, carpet cleaners, and more. Our team carefully inspects all the work performed to guarantee that your unit is move-in ready, meeting the highest standards of quality.
We understand that emergencies can arise at any time, which is why we remain available 24/7 to promptly handle any maintenance repairs that require immediate attention.
For proper documentation, we provide detailed Move-in and Move-out Inventory forms, meticulously recording the condition of your rental property before and after your tenancy.
The security of your deposits is of utmost importance to us. Rest assured, all deposits retained by us are securely held in an FDIC insured bank, ensuring the protection of your funds.
Upon lease signing, you will have a meeting with your property manager to go over every aspect of the lease agreement, ensuring complete clarity and understanding of all responsibilities under the lease.
Our property managers are real estate professionals, fully compliant with state requirements, and dedicated to offering you the best service.
We take great pride in our commitment to communication. We promptly return all calls and inquiries and maintain centrally located offices for your convenience.
We strive to provide you with an unmatched rental experience, addressing every detail with utmost professionalism and courtesy. Your satisfaction is paramount, and we are dedicated to surpassing your expectations throughout your tenancy with us.
Introducing the exclusive MyKC.rentals Advantage! This all-inclusive package is designed specifically for our valued residents, ensuring an unparalleled living experience at just $29/month (or a one-time payment of $299 for a 12-month lease term). Embrace the ultimate convenience and benefits that come with this fantastic offering:
HVAC Air Filter Delivery: For eligible properties, we take care of your HVAC air filter replacements, ensuring a healthy and comfortable living environment.
Credit Building Support: Boost your credit score with ease by making timely rent payments. Our program is designed to help you achieve your financial goals.
$1M Identity Protection: Your security is our top priority. Rest easy knowing that we’ve got you covered with robust identity protection.
Utility Concierge Service: Moving in has never been smoother! We handle all your utility connections, taking the hassle out of settling into your new home.
Resident Rewards Program: Enjoy our best-in-class rewards program, packed with exciting perks and exclusive benefits. You deserve the best, and we deliver it!
And that’s not all! Our package includes many more surprises to enhance your living experience. Become a MyKC.rentals resident and gain access to these outstanding features and services, designed to elevate your stay with us. Join now and unlock the true potential of hassle-free living!
Our standard lease does not permit pets unless specifically approved by your landlord. If your home does allow pets, a $250 pet fee is required for each pet.
If you wish to get a pet after moving in, please contact our office and speak with your property manager. We will need to obtain approval from the property owner before adding a pet to your lease.
For any maintenance concerns, kindly submit a “Maintenance Request” to us. Please note that we cannot reimburse for any repair work conducted without our prior written approval. Your satisfaction is essential to us, and our team is here to promptly address and approve any necessary repairs to ensure your property remains in excellent condition. So, don’t hesitate to reach out to us through the designated channels, and we’ll take care of your maintenance needs professionally and efficiently.
At MyKC.rentals, we highly recommend obtaining renters insurance, as it provides valuable protection for your belongings and peace of mind. Renters insurance is available for a through MyKC.rentals at $20 per month. This provides liability coverage for property damage up to the specified coverage limit ($100k). Coverage for personal liability and dog bite liability is also included in the policy.
Should you require any assistance during this process, please don’t hesitate to inform us. It’s crucial to remember that in the event of a disaster, MyKC.rentals, or the property owner, cannot be held liable for any damage to or loss of your personal belongings.
For members of the military, we encourage you to explore options with USAA first, as they may offer specialized rates that cater to your specific needs and circumstances. Safeguard your belongings and protect what matters most with renters insurance, and let us know if we can be of any help in this regard. Your peace of mind is our priority, and we strive to assist you in every possible way.
We kindly request that you seek prior approval from us before undertaking any painting or cosmetic work at the property. To ensure a smooth process, we need to obtain the owner’s consent, which may involve discussing specific details such as color choice and preferred brands. Your compliance with this procedure is essential as any alterations or changes made without our approval may result in charges to restore the house to its original condition.
We want to ensure clarity regarding repairs and responsibilities. Routine wear and tear repairs are not the tenant’s responsibility. However, any damages beyond normal wear and tear, such as broken windows or wall holes, are the tenant’s responsibility. Depending on the nature and extent of the damage, MyKC.rentals may require professional repairs, which will be directly paid by the tenant or charged back accordingly.
We take pride in providing smoke-free environments for all our properties. Smoking inside the units or in common areas is strictly prohibited. We are committed to ensuring a clean, healthy, and enjoyable living experience for all our residents.
To ensure a seamless application process at MyKC.rentals, please note the following requirements:
Once all the above criteria have been satisfied and the necessary paperwork is complete, we will process your application promptly.
If you have found an apartment or house from MyKC.rentals that you are interested in renting, we encourage you to take the following steps promptly:
At MyKC.rentals, we understand the importance of securing your desired property promptly. By following these steps and acting swiftly upon approval, you increase your chances of successfully securing the rental property you desire. If you have any questions or need further assistance throughout this process, feel free to contact our Property Manager for guidance and support.
To be eligible for a rental property at MyKC.rentals without a guarantor, prospective tenants are required to meet the following criteria:
If an applicant does not meet these specific requirements, they have the option to use a guarantor or provide extra security as an alternative.
For further details on the minimum requirements to rent a property with us, please don’t hesitate to call us. Our team will be glad to assist you and provide you with the necessary information to help you qualify for your desired rental property. We are committed to ensuring that our tenants meet the appropriate criteria for a smooth and successful rental experience.
Typically, our leases at MyKC.rentals have a minimum duration of one year. However, we understand that certain circumstances may call for a shorter lease term. Depending on the season and the specific property, we may offer some flexibility in lease durations.
If you find yourself in a situation that requires a shorter lease term, we encourage you to discuss your needs with our property managers. They will be more than happy to explore available options and provide you with further information regarding lease flexibility for specific properties.
At MyKC.rentals, we strive to accommodate our tenants’ unique requirements whenever possible. So, feel free to reach out to us, and our property managers will work with you to find the best solution that aligns with your needs and the available lease options.
We aim to ensure a fair and efficient process for handling security deposits. Within 30 days of your move-out date, you can expect one of the following outcomes:
Full Refund: If your account is up to date, and the move-out inspection reveals no issues or concerns, the full security deposit amount will be promptly reimbursed to you.
Adjustment: In cases where there are outstanding balances on your account, the property was left in less than desirable condition, or damages have occurred, the security deposit will be adjusted accordingly to cover the necessary expenses.
Rest assured, we conduct move-out inspections diligently, and any deductions from the security deposit will be transparently outlined in a disposition statement. Our goal is to handle security deposits fairly and efficiently, providing you with a clear understanding of the process and ensuring a smooth transition from your rental property.
If you have any questions or need further clarification about our security deposit refund process, please don’t hesitate to reach out to us. Our team is here to assist you and address any concerns you may have.
Condos & Houses:
$1,000 or first two months of management fees, whichever is higher.
Apartment Buildings:
$1,000 to $10,000 (or first month of management fees, whichever is higher).
1+ Units: $1,000
5+ Units: $1,250
10+ Units: $1,500
15+ Units: $1,750
20+ Units: $2,000
25+ Units: $2,375
30+ Units: $2,750
35+ Units: $3,150
40+ Units: $3,500
45+ Units: $4,250
50+ Units: $5,000
75+ Units: $7,500
100+ Units; $10,000
All referral fees are paid out from monthly management fees