Live Well
We don’t deal with Landlords that refuse to repair their houses. Every Landlord we manage for agrees to provide their home at a standard of condition that we feel you deserve. You can see our “Rent-ready guidelines” here.
Live Easy
When something breaks, we fix it pronto. If it’s an emergency, we’re on the case straight away, but normally we attend to Maintenance Requests within 24-48 hours after approval from your Landlord.
Live Free
Free from drama, that is .. Of course, you have to pay your rent on time. That’s the deal you make with the Landlord, just like their part of the deal is to make sure you’re living well.
Tenant Portal
Every Resident gets their own online account. Your secure account is convenient and easy to access, and provides useful features and information to maximize your rental experience.
Pay rent online
Request repairs and maintenance
Give notice to vacate
Access documents, forms and checklists such as your lease and procedures
Communicate with us
Paying Rent
The best way to pay your rent is to pay online. We don’t accept cash, and mailing or bringing a rent check to the office costs $10. Paying online assists you with paying on time and is the most secure, accurate and efficient payment method. Simply login to your tenant portal and follow the prompts to make a single payment or set up recurring payments each month to ensure your rent will always be paid on time by the due date. We’re happy to help you set this up.
Maintenance
There are two ways to request maintenance or repairs.
(Best way) .. Log in to your tenant account and complete a Service Request for maintenance or repairs.
Call our office at (816) 399-5555 to request maintenance. If it is an emergency, please call us immediately. (Note: If the situation involves a serious water leak, locate the main water valve in your rental home and turn it to the off or closed position.)
Pet Information
Some of our rental homes allow pets, usually determined by Landlord preference. If you have a pet, please ask about our pet policy. We welcome pets in rental homes that allow pets, however, we must ensure tenants are responsible pet owners and respect other residents in the area. Both Landlords and Tenants should be up-to-date on city ordinances controlling pet ownership and management. The following list of pet ordinances is not exhaustive, but it does cover the main questions pet owners and landlords are likely to have.
Pet Restrictions
Each rental home may have unique restrictions for pets depending upon type, number, and size of the pet. In addition, City pet ordinances limit the number of pets per pet owner, with exceptions to newborn pet litters. Most rental properties do not allow certain breeds of dogs including Dobermans, Rottweilers, Chows, and Pitbulls because property liability insurance policies will not cover injury caused by these breeds. Residents who have pets are asked to maintain their own liability insurance in regards to their pets
General Rules and Regulations
Normally, you must register your dog or cat with the city within a certain timeframe of acquisition, and the license tag must always be attached to your pet. Most pet licenses need to be renewed periodically. Most city ordinances require a pet to be kept on a leash at any time the pet is off its owner’s residence, except when in officially designated off-leash city property. Dogs and cats in heat must be kept in a secure enclosure, preventing their exposure to any free-roaming males. If your dog bites a person or another animal, city pet ordinances usually require you to notify the police or an animal control officer immediately, and not leave the scene until an officer has authorized you to do so. Always assist the victim as needed and give your contact information to the victim. City pet ordinances also usually require you to control your dog’s barking at all times, both day and night, and the police have the power to impound your dog if it is barking incessantly and you can’t be reached. Whether by law or not, tenants should always clean up after their pets as a courtesy to others and the surrounding property.
Tenant Responsibilities
As a resident of a rental home managed by MyKC.rentals, we want you to treat the home as if it were your own and be respectful of your neighbors. Taking good care of the property also leads to a faster return of your deposit when you move out. Your lease outlines your full responsibilities however, below are some general responsibilities:
Keep the property clean and orderly, inside and out
Set up utilities in your name prior to moving in – electricity, water, gas, trash
Care for the landscaping and exterior – this means the lawn and minor trimming and weeding of shrubs and flowerbeds, the sidewalks (e.g., snow removal), exterior light bulbs, and window cleaning
Pest control is your responsibility
Complete minor and seasonal maintenance – things like changing light bulbs, furnace filters, refrigerator water filters, and batteries in detectors; maintaining water softener and purification systems, keeping vents clean.
Owner Responsibilities
Landlords are responsible for the following:
Ensuring the rental property is clean, safe, and ready for occupancy
Re-keying all doors leading to the outside for security
Complying with state and federal laws pertaining to required detectors in the home
Long-Term Relationship
Our goal is to maintain positive relationships with both our property owners and tenants, and ensure you are satisfied. If you are pleased with our service, please email us and offer to post a positive review or provide a testimonial for future marketing use. Likewise, when you decide to move, buy a home or car, or get a new job, MyKC.rentals will support you by offering a payment history and providing you a letter of recommendation provided you have paid your rent on time and have taken care of the property.
Moving Out
Moving out can be a busy and sometimes stressful time. .You must give proper (30 days) notice prior to vacating the property, and we will conduct a move-out inspection only after all of your personal property has been removed and the property is fully cleaned. We consider you still living at the property until you return the keys (and garage door remote if applicable) to our office. You will not be allowed to re-enter the home after all keys have been turned into the office. To assist us in making refunds to you promptly, we ask that you review the security deposit section of the Residential Lease Agreement that you signed when you moved in. This will clarify the refund procedure and explain any additional charges which you may incur. The better the condition of the property when you leave, the faster the deposit can be returned to you, to the forwarding address you provide. If you vacate the property prior to the end of the lease term you will still be responsible for paying the rent for the remainder of the lease however, we will do our best to try and lease the property.
Rental Policy
- $50 Application Fee per person over 18
- No Evictions
- No Felonies
- No past due balances owed with previous Landlords